Vaillant Boilers – Review, Prices & How To Get The Best Deal

Introduction

Did you know that the Vaillant group has been around for approximately 141 years? Or that Vaillant has a presence in over 20 countries?

In this review, you’ll find an unbiased breakdown of this brand, including who they are, what they offer, and what their customers are saying.

What’s in this review?

Who is Vaillant?

Vaillant specialises in creating and supplying pioneering heating technology, such as water heaters in the early 1900s and combination boilers around 35 years ago.

With a 4.4/5 rating on Trustpilot, Vaillant is a well-known and trusted brand in this industry.

Not only does Vaillant offer a variety of boilers, but they also have renewable solutions, such as air and ground source heat pumps, and solar thermal hot water systems.

They also manufacture a range of heating controls and thermostats.

Vaillant Cost and Fees

Vaillant, like many boiler manufacturers, doesn’t offer any specific information regarding the prices of their products, because the costs will be down to the discretion of the sellers.

Here are some of the prices you can see on shop websites:

• Ecofit Pure 830 Combination Boiler: £1,229.99
• EcoTEC Exclusive Green iQ 627 (ErP) System Boiler: £1,817.98
• EcoTEC Plus 412 Regular Natural Gas Boiler: £1,049.88
• Vaillant 0020242487 VR 50 AmbiSENSE Radiator Valve, White: £78.33
• Vaillant VRT 15 Room Thermostat: £20.89

You can use these figures as a general guide to finding the best cost-effective solution for you, as it is likely that you will find slightly different prices depending on where you look.

Vaillant Core Services

Combination Boilers

Combination boilers heat two things – your water and central heating system. This is why they are ideal for smaller homes, because they don’t take up a lot of space. They also don’t require hot water tanks or cylinders.

These boilers heat your water when you need it, which is why it heats the mains water as they come out of your taps rather than pre-heating it.

✔ Excellent performance

✔ Eco-friendly and 85% recyclable

✔ 5-year guarantee as standard

✔ Hand-assembled

✔ Reduce your fuel bills

✔ Hot water within 5 seconds

System Boilers

System boilers require a hot water cylinder to provide instant hot water, as it will be stored in the tank often located in your loft.

These boilers might be best suited for homes that have more than one bathroom, which requires hot water in multiple places at once.

✔ Top performance and efficiency

✔ Compatible with vSMART™ heating control

✔ Eco-friendly and 85% recyclable

✔ Hand-assembled

✔ 5-year guarantee as standard

✔ Precision heating and reduced bills

Regular Boilers

Regular or conventional boilers utilise hot water storage cylinders, which can often be found in one of your cupboards, and a cold water tank located in your loft. This boiler type will be most suited for homes that have multiple bathrooms or require hot water in different locations all at once.

✔ Compatible with solar water and heat pump systems

✔ High-performance

✔ Compact size

✔ Compatible with vSMART™ heating control

✔ 5-year guarantee as standard

Renewable Solutions

As far as renewable solutions go, this is what you can expect from Vaillant:

• Air source heat pumps
• Ground source heat pumps
• Water source heat pumps
• Solar thermal system
• Cylinders

Renewable means organic fuel that never runs out (e.g., wood, pellets) rather than fossil fuels like coal or oil. Typically, renewable solutions will utilise the air, water, or energy in the ground.

This solution makes it far more sustainable and will often save you money in the long run.

Heating Controls & Thermostats

Vaillant vSMART™ app

The Vaillant vSMART™ application allows you to control your heating and hot water with one app.

• Compatible with Android and Apple iOS
• A smart thermostat that self-learns
• Reduces costs with weather adjustments
• Wireless connection

Vaillant VRT 350 heating control

This device helps you control your heating and hot water.

• Flexible functionality
• Wired or wireless option
• Reduced energy bills
• Easy to use
• A wide range of programmes

Vaillant Reviews

On Trustpilot, Vaillant has a 4.4/5 rating out of over 19,900 reviews (as of March 2024). Nearly 80% of these reviews are in the five-star category while only 6% are in the one-star group.

Online reviews aren’t always accurate, but you should always consider them when deciding which boiler or supplier might be best for you, as they usually give a good idea of the company’s customer service.

Positive Vaillant Review

David Nightingale on Trustpilot: “Had this boiler fitted in December and we are feeling the benefits already the house is a lot warmer we are very impressed with this boiler.”

Negative Vaillant Review

Ian Mackay on Trustpilot: “VSmart system has not worked since installation.”

Vaillant Customer Support

Here’s how you can get in touch with Vaillant:

• Call 0345 602 2922 for general enquiries
• Call 0345 602 0262 for sales enquiries
• Call 0344 736 0049 for the home technical queries
• Call 0330 100 3143 to book a service
• Fill out the contact form here
• Use the technical FAQ here

Comparing Vaillant

Conclusion

Vaillant has many different solutions for your home, whether reducing your carbon footprint or saving space with a combination boiler.

However, make sure that you compare all your options before making decisions about your boiler needs, as you want to ensure that you’re getting the best deal.

Check out the tool at the top of the page to compare your options within minutes, or take a quick look at the guides on this site.

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