Introduction
If you’re looking for an unbiased, complete review of Alpha, their customer reputation and their offers, then you’re in the right place.
Alpha Heating is a well-known manufacturer and supplier of boilers, but they also provide their customers with boiler care and installation services.
In this review, you’ll find everything you need to know about Alpha, such as their boiler prices and main benefits.
What’s in this review?
Alpha Overview
Alpha is part of the Immergas Group, which has operations in 30 countries of which 8 are in Europe. They have been established for over 50 years, providing all different kinds of boilers, such as combination, system, and regular models.
Instead of selling boilers to buyers directly, they recommend their customers to engineers. These professionals will assess your property and give you a bespoke quote for your boiler.
However, you can also purchase Alpha boilers from online stores, such as PlumbNation and City Plumbing.
Alpha Cost and Fees
Here are some of the standard prices that you can choose from, depending on the power output of the boiler and packs.
Name | Type | Supplier | Price |
| Alpha E-Tec 28 Boiler and Flue Pack | Combination | Wolseley | £993.60 |
| Alpha E-Tec 33kW Boiler | Combination | Wolseley | £816.16 |
| Alpha E-Tec Plus 28 Boiler | Combination | Wolseley | £993 |
| Alpha E-Tec Plus 33 Boiler | Combination | Wolseley | £1,010.40 |
| Alpha E-Tec 20S System Boiler | System | Wolseley | £955.20 |
| Alpha E-Tec 30S System Boiler | System | SNH Trade Centre | £970.80 |
| Alpha InTec2 20SE System Boiler | System | City Plumbing | £844.79 |
| Alpha E-Tec 20S System Boiler | System | Wolseley | £982.34 |
| Alpha E-Tec 30S System Boiler | System | SNH Trade Centre | £970.80 |
Alpha boilers generally vary in price from a lower end of £667. Some of the more advanced models could cost you over £1,000 on average, particularly for system boilers.
Alpha Core Services
Alpha Combination Boilers
Alpha offers a variety of combination boilers to its customers, including the following ranges:
- Evoke NX
- E-Tec NX
- E-Tec Plus NX
The benefit to combination boilers is that you don’t need to sacrifice any space to a hot water cylinder or tank and they are energy-efficient.
Evoke NX
The Evoke range features stainless steel casing, a sleek and compact design, modern backlit LCD, easy access, and low energy consumption.
You can fit your new Evoke boiler into your kitchen cupboard. These models also give 14.1 litres of water per minute.
✔ 7-year warranty available
✔ Compact design
✔ Highly efficient
✔ Can be accessed quickly
✔ Low energy consumption
E-Tec NX
The E-Tec range is the newest option for your combination boiler needs. This line is made from stainless steel and can fit in a kitchen cupboard.
✔ 7-year warranty
✔ Stainless steel
✔ High efficiency
✔ Easy access
✔ Corrosion prevention
✔ Two outputs available
✔ Perfect for small and medium homes
E-Tec Plus NX
This E-Tec Plus comes with the highest 10-year warranty and features a stainless steel heat exchanger. Plus, you can add another pack to extend your warranty by 3 years.
E-Tec Plus is a popular choice for many customers because of the compact design and high-quality materials.
✔ 10-year warranty
✔ Stainless steel
✔ Highly efficient
✔ Easily accessible
✔ Popular choice
✔ High flow rate
Alpha System Boilers
System boilers don’t require a water tank for storage, but they do need a hot water cylinder, making them suitable for larger households with more hot water requirements.
These types of boilers are both environmentally friendly and energy-efficient.
ProTec NX
This system boiler is a flexible solution that gives a significant energy output, which is why it is suitable for large homes and smaller commercial buildings.
These boilers are compatible with natural gas or LPG, which can be delivered and installed as a single unit or multiple units when you need a bigger space covered.
✔ 3-year guarantee
✔ Stainless steel
✔ Suitable for small and large properties
✔ Easy access for repairs
✔ Compatible with natural gas and LPG
E-Tec NXS
The E-Tec range is one of the most popular varieties of system boilers available from Alpha, featuring a stainless steel heat exchanger and power outputs of between 20kW and 30kW.
These boilers are powerful enough to heat a three- or four-bedroom house efficiently.
✔ 5-year warranty
✔ High efficiency
✔ Stainless steel
✔ Two outputs available
✔ Popular choice
Commercial Products
If you’re looking for a heating solution for your commercial building and business, Alpha can offer you a few excellent options to choose from.
ARES Tec
This is a commercial condensing boiler designed to give a flexible heating solution for your business. These boilers give you maximum efficiency, are quick to warm up, and have minimum boiler cycling.
Commercial boilers are compatible with both natural gas and LPG, and have outputs of between 200kW to 900kW.
✔ Fast response
✔ Quick heating time
✔ Energy efficient
✔ Accessory kits to choose from
✔ Low-emissions
✔ Low noise levels
✔ Compact sizes
ARES Pro
ARES Pro is a condensing boiler that can be easily attached to an existing system. It features high-quality manufacturing, top performance, and low running costs and maintenance. There are several models available, with power outputs between 150kW and 600kW for your commercial building.
✔ Gives you financial savings
✔ Doesn’t require a lot of space
✔ Can manage up to 8 boilers
✔ Highly efficient
✔ Easy to maintain components
✔ Adjustable temperatures
✔ Less space required
Alpha Reviews
Alpha (Alpha Heating Innovation) has a 4.6/5 rating on Trustpilot, making them one of the more highly rated boiler manufacturers. Nearly 85% of reviews are in the 5-star category and only 6% are in the 1-star group.
While online reviews aren’t always accurate, you should still take them into consideration when deciding which supplier is best for you.
Positive Review
Crystal Mavrodaris on Trustpilot: “Very helpful and friendly serviceman, was even able to help with navigating around the website. Great services.”
Negative Review
Gordon on Trustpilot: “Alpha unable to provide spares in a timely manner so no heating for four weeks in the middle of winter, absolutely shocking!”
Alpha Customer Support
Here’s how you can contact Alpha support.
- Call 0344 871 8760 for customer service
- Email info@alpha-innovation.co.uk
- Fill out this form
Comparing Alpha
Company | Customer Score | Boiler Rating | Price |
| Biasi | ★★★ | ★★★★ | £550+ |
| Vaillant | ★★★★ | ★★★★ | £1,125+ |
| Ideal Boilers | ★★★★ | ★★★ | £1,099.99+ |
| Alpha Boilers | ★★★★ | ★★★★ | £674.39+ |
| Firebird | ★★★★ | ★★★★ | £1,415+ |
| Ravenheat | ★★ | ★★★★ | £545+ |
Conclusion
Alpha offer their customers both residential and commercial solutions, which can sometimes have outputs as high as 600kW to easily power large properties. You could choose from a variety of boilers, such as system, combination and regular.
Do you want to find out more about boilers or learn about the different options available to you right now?
Check out the guides on this site or fill out the form at the top of the page for custom quotes.